Bank Customers Groan Over Refusal Of Banks To Comply With CBN Directive.

yusuf usman

Bank customers in lafia,the Nasarawa state capital and environs have continued to groan over refusal of banks to comply to directive by the Central Bank of Nigeria CBN to commence payment of twenty thousand naira over the counter.

A visit by Radio Nigeria to some banks within lafia on Wednesday witnessed most of the customers coming out from the hall with long faces, grumbling over the little amount of cash they were able to withdraw at the counter.

Mr Sunday Ogah and Danjuma Isa who had waited on queue for about four hours said they were able to withraw only three thousand naira from the bank.

Mrs Margaret Audu and Esther Paul said the highest amount the banks allow customers to withdraw is ten thousand naira at the Automated Teller Machines, ATMs and over-the-counter.

Similarly, findings by Radio Nigeria revealed that POS agents within lafia allow withdrawal of only Two thousand naira at a time with two hundred naira as charges.

Meanwhile, the POS operators stationed outside various banks by the CBN last week to ease difficulties experienced at ATM points by customers were nowhere to be found this week.

Their absence has led to the return of congestion and long queues at ATM points across banks with people waiting in queue for long hours too late at night.

However, some banks had to suspend the operation of their Automated Teller Machines due to the heavy crowd and congestion witnessed at the galleries, with excuses that the machines have been overstretched or there was a network problem.

At the time of filling this report, ATM banks such as Firstbank, Access, Stanbic, UNION, UBA, Heritage and Unity banks were not functioning.