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CBN Deploy POS Agents to Help Decongest Queues at ATM Points

By Yusuf Usman

In an effort to decongest long queues and difficulties being experienced by residents at ATM points across banks in lafia the Nasarawa state capital, the Central Bank of Nigeria CBN has deployed POS agents for easy withdrawal and swap of the old naira notes with the redesigned ones.

Speaking with newsmen, CBN Director of security services, Atiku Mohammad Nasir said the engagement of POS operators was aimed at decongesting the banks especially ATM points and to ensure easy withdrawal by customers.

Atiku Mohammad said the apex bank had engaged the services of EFCC and DSS to keep an eye on the banks to avoid racketeering and other misconduct.

He said the measure followed several complaints from customers of non availability of the new notes in banks and the subsequent long queues at ATM points as well as alleged hoarding of the new notes by banks officials….

According to Atiku Mohammad Nasir,.the apex bank is not happy with the attitue of some banks for lack of cooperating, and compliance to CBN directive and promised that measures are being put in place to address the current hardship faced by Nigerians. .

In an interview, some bank customers in lafia described the move as a welcome development.

Meanwhile some customers have continued to complain over the failure of Automated Teller Machines ATM to dispense money .

The central bank of Nigeria CBN had in the past two weeks commenced nationwide sensitisation of residents on the new naira notes.

What do you think?

Written by Shehu Abbas

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